Description of assignments
The Core Renewal project is a high speed project to renew today's core banking system.
One of our clients are looking for a tester that can help them take the next step in developing the new banking system of the future.

Description of work tasks
- Give Norwegian and international customers support in a complex and demanding area
- Ensure Customer satisfaction and build the foundation for increased revenue, contribute to maintaining SLA requirements
- Solve cases and provide answers and guidance to the Customer
- Register cases, ensure high quality documentation, contribute to testing and be a discussion partner for the developers when the situation requires
- Contribute with suggestions for improvement and further development of the products and services

- Process incoming inquiries from Norwegian and international customers
- Problem analysis and follow-up of cases, maitain communication with the customer on an ongoing basis
- Participate with implementation of the client's services to the customer, including guidance and training
- Update user documentation
- Contribute with suggestions for improvement and further development of the products and services

Qualifications
- Experience with banking systems
- University degree 4 years
- Language requirement: Norwegian and English

Personal qualities
- Organizes their own work in a qualified and efficient way
- Quickly grasps complex questions and problems; makes rational and comprehensive assessments
- Develops the necessary technical competence and execution capability for themselves and others
- Has trust and confidence in own skills (also during high pressure situations) and works efficiently
- Delivers as agreed, is a driver for own and others’ results
- Contributes to an environment that encourages individual development and a well-functioning team
- Discovers and solves critical problems and situations in an efficient way within reasonable time
- Is able to present complex information and ideas in a compelling way
- Builds trust and relations with stakeholders, teams and partners
- Stays updated within own field of expertise, promotes innovation and new ideas, sees changes as opportunities
- Acts on their own initiative, makes things happen and accepts responsibility for results
- Communicates in a clear, precise and structured way and with the necessary authority
- Cooperates well with others; shares knowledge, experiences and information; supports others to achieve common goals

Duration ASAP - 31.12.2019
Location Fornebu, Oslo

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